Resources

Your quote scorecard report

Your score, your red flags explained, and the email to send your vendor.

Your score is calculated in your browser, which needs JavaScript. Without it, you can still use the 15 questions below as a checklist.

  • 01

    Is the price fixed in writing?

    What to ask for — "Please confirm in writing that the total is a fixed price for the scope described, not an estimate."

  • 02

    Was the scope written down before the price was given?

    What to ask for — The document the price is based on: the user flows, the screens, what is in and what is out.

  • 03

    Does the quote list what is not included?

    What to ask for — An explicit "out of scope" list.

  • 04

    Does the price stay valid long enough for you to compare it?

    What to ask for — A written validity date.

  • 05

    If the work takes longer than planned, is that their cost — not yours?

    What to ask for — "If the agreed scope takes longer than planned, will any of it be billed to me?" The answer must be no, in writing.

  • 06

    Is every change priced in writing, and approved by you, before any work starts?

    What to ask for — "No work outside the agreed scope starts without a written quote I have approved."

  • 07

    Is there a deadline for pricing a change?

    What to ask for — A maximum delay to price any change request — days, not weeks.

  • 08

    Are bugs on the agreed scope fixed for free — during the build and for a defined period after launch?

    What to ask for — A written warranty period after launch, covering defects on what was delivered, at no charge. Ask how long.

  • 09

    Apart from a deposit to start, do you pay milestone by milestone — after you've used what was built?

    What to ask for — Payments tied to milestones you accept after using the product yourself, on a test version.

  • 10

    Will you see the real product regularly — not slides or status reports?

    What to ask for — A demo of the working product at least every two weeks, and access to a test version between demos.

  • 11

    Is "done" defined before each milestone?

    What to ask for — For each milestone, the user flows that must work before you accept it.

  • 12

    Is the code in a repository your company owns — at the latest when each milestone is paid?

    What to ask for — A repository in your company's name, with each paid milestone's code delivered there.

  • 13

    Are the hosting, the domain and the third-party accounts in your name?

    What to ask for — Accounts created in your company's name. The vendor gets access, not ownership.

  • 14

    Will you get documentation another team could use to take over?

    What to ask for — A handover document: how to run it, how to deploy it, where everything is, what's still open.

  • 15

    Are the people who scoped your project named as the ones who build it?

    What to ask for — Named people in the contract, and no substitution without your written agreement.

The best way to get quotes you can compare is to write the scope first. Open the template